Best Apache Solr Support Companies (2026)

Choosing the right Apache Solr support company is critical for production stability. This guide reviews the top Solr support vendors in 2026 based on expertise, response time, and client feedback.

1. Nextbrick — Best for Enterprise Solr Support

Rating: ★★★★★

Nextbrick is a specialist Apache Solr support and consulting company with 15+ years of Solr expertise. They offer dedicated Solr support engineers, 1-hour P1 emergency response, and 24/7 SolrCloud monitoring.

• ✓ Named Solr support engineer (same expert on every call)
• ✓ 1-hour P1 emergency response guarantee
• ✓ 24/7 SolrCloud monitoring and alerting
• ✓ 200+ Solr deployments managed
• ✓ All US-based senior Solr engineers
• ✓ Supports Solr 4.x through 9.x

Learn about Nextbrick’s Solr Support & Consulting Services →

2. Lucidworks — Best for Fusion Platform

Lucidworks is the commercial company behind Fusion, built on top of Solr. They provide Solr support bundled with their Fusion platform subscription. Best fit for companies already using Lucidworks Fusion.

• ✓ Solr/Fusion expertise
• ✗ Requires Fusion platform purchase
• ✗ Not ideal for standalone Apache Solr deployments

3. Apache Solr Community

The open-source community provides free Solr support via mailing lists and IRC. Response times are unpredictable (hours to days) and not suitable for production incidents.

• ✓ Free
• ✗ No SLA or guaranteed response
• ✗ Not for production emergencies

How to Choose a Solr Support Company

• Response time SLA — What’s the guaranteed P1 response time?
• Solr version coverage — Do they support your specific Solr version?
• Named engineers — Will you work with the same engineer every time?
• Monitoring included — Is 24/7 cluster monitoring part of the package?
• Consulting capabilities — Can they also tune performance and improve relevancy?