NextBrick

Expert operations guide · Updated August 26, 2026

Sitecore Upgrade Services: Migration and Support Checklist

A Sitecore upgrade services checklist for dependencies, content, xDB, Solr, personalization, integrations, Azure, testing, cutover, and managed support.

Direct answer

A safe Sitecore upgrade starts with a complete dependency inventory covering the Sitecore version and topology, custom code, modules, content and media, xDB, identity, Solr, personalization, integrations, hosting, CI/CD, security, and operational objectives. The target version must be rehearsed with production-shaped content and traffic before cutover, with explicit acceptance and rollback criteria.

When to bring in specialist help

Sitecore version is unsupported or blocking security updates
Custom modules make the upgrade path unclear
Solr cores, schemas, or indexes fail after changes
xDB or personalization data needs migration
Deployments are manual and difficult to roll back
Performance or authoring regressions appear in rehearsal

The Nextbrick delivery method

01

Inventory

Document topology, versions, modules, customizations, integrations, content, media, xDB, Solr, identity, infrastructure, deployment, and support ownership.

02

Map the path

Identify required intermediate versions, compatibility gaps, code remediation, module replacements, database work, and environment prerequisites.

03

Rehearse

Upgrade a production-shaped copy, rebuild indexes, migrate xDB and content, validate integrations, and run functional, security, authoring, relevance, and performance tests.

04

Cut over

Freeze and synchronize changes, execute automated steps, validate acceptance criteria, monitor users and systems, and keep rollback immediately available.

05

Stabilize

Resolve defects, tune Solr and application performance, update monitoring and runbooks, train operators, and plan ongoing patching and support.

What customers receive

Sitecore dependency and compatibility assessment
Upgrade architecture and execution plan
Custom code and module remediation
Content, xDB, identity, and Solr migration
Automated testing and deployment pipeline
Launch support and managed Sitecore operations

Frequently asked questions

What do Sitecore upgrade services include?

They include assessment, path planning, environment preparation, code remediation, database and content migration, xDB, Solr, integrations, testing, cutover, rollback, stabilization, and support.

Can Nextbrick upgrade Sitecore and Solr together?

Yes. We treat Sitecore, Solr schemas and cores, indexing jobs, relevance behavior, deployment automation, and monitoring as one tested upgrade program.

Do you provide Sitecore support after launch?

Yes. Support can cover incidents, patching, performance, Solr, deployments, security, capacity, integrations, and ongoing platform improvement.

From diagnosis to measurable improvement

Start with a scoped technical assessment.

Consulting and support begin at $250 per hour. Buy a prepaid support package online or ask for a proposal tied to your environment, risks, and service objectives.