Apache Solr Support Services
Nextbrick provides dedicated Apache Solr support for enterprises that rely on Solr for search, analytics, and data retrieval. Our named Solr support engineers have deployed, tuned, and maintained Solr at scale for companies in e-commerce, legal, media, and healthcare.
What’s Included in Our Solr Support?
- 1-Hour P1 Emergency Response — Critical Solr outages get immediate attention from a senior Solr engineer.
- 24/7 SolrCloud Monitoring — We monitor cluster health, replication, ZooKeeper, and query latency around the clock.
- Named Solr Engineer — You work with the same expert who knows your index schema, query patterns, and infrastructure.
- Performance Tuning — Query optimization, cache configuration, JVM tuning, and merge policy adjustments.
- Root Cause Analysis — For every incident, we provide a written RCA with prevention steps.
- Upgrade Planning — Solr 8.x → 9.x migration paths, schema-less to schema-explicit transitions.
Solr Support Plans
We offer flexible Solr support plans from reactive emergency coverage to full managed services with dedicated SolrCloud operations. Contact us for a custom Solr support plan.
Why Choose Nextbrick for Solr Support?
- 200+ Solr deployments managed across enterprise clients
- 15+ years of Apache Solr expertise
- Solr community contributors and core committers
- Clients in legal tech, e-commerce, media, healthcare, and SaaS
- No offshore handoff — all Solr support from senior US engineers
Solr Support Use Cases
Our Solr support team handles:
- SolrCloud cluster failures and split-brain scenarios
- Search relevancy degradation after index changes
- Slow query performance and high CPU on Solr nodes
- Solr replication lag and out-of-sync replicas
- ZooKeeper connection failures
- Solr OOM errors and heap size problems
- Schema design issues causing indexing errors
Get Solr Support Now
Talk to a Solr support engineer about your environment. No long-term contract required.
Related Solr Services
- Solr Consulting Services — Architecture, implementation, and performance consulting
- Elasticsearch Support Services — Expert support for Elasticsearch and OpenSearch