AI-Powered Product Search and Discovery

With its real-time, hyper-relevant material, Lucidworks makes any “search-and-find” experience enjoyable for users, employees, and purchasers.

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Customers Who Use Lucidworks Can Anticipate Significant Gains

Users’ experiences are shaped by the results of their searches and browsing. By combining artificial intelligence to speed up search relevance with insights gleaned from user signals across touchpoints, Lucidworks enhances user experiences.

Effectiveness of website searches

Success in merchandising

Efficiency of B2B commerce

Search and explore results for e-commerce

Impact of data science

Results of content and document searches

Impact of Conversational AI

Success in customer service

Management of knowledge

Great Experiences Are Powered by Relevance

Users use a variety of channels and touchpoints to search, explore, shop, and learn. Making effective use of all that collective data requires significant technology and experience. When it comes to driving multi-touchpoint (omnichannel) relevance at scale, Lucidworks is the industry leader. You can provide each user with the most relevant products and content by using Lucidworks’ innovative deep learning models to understand the purpose behind modern, contemporary searches.

The Foundational Technologies of Lucidworks

Hybrid Neural SearchTM

For precise search results throughout the company, Lucidworks combines the best Lexical and Semantic Vector models using deep learning. In contrast to other solutions, Lucidworks Neural Hybrid Search skillfully combines deep customization with out-of-the-box capability, especially for AI, LLM, and custom-trained embedding models.

Lucidworks SmartRank

This innovative solution can be applied to the result, category, and navigation pages to influence conversion by placing hyper-relevant products at the top of a list. Lucidworks Solutions are supported by Lucidworks’ product Smart Rank, which shortens the path to purchase using granular user signals—user context, location, affinity, and more—to connect buyers to items that align with their tastes and preferences.

Beacon and Signal Engines

Customized, Adaptive Search Experiences Real-time personalization fueled by signals and multi-channel data.

Customized Adaptive Search Experiences

Adaptive Search

Intelligent Search: Lucidworks produces results that are pertinent to the query by dynamically searching the indexed material of a website.
Typeahead: As a user writes in a search query, Lucidworks' typeahead uses machine learning algorithms to make real-time suggestions for search terms and phrases.
Trending: By using real-time monitoring of user behavior and preferences to promote hot or trending subjects or items, Lucidworks can boost engagement and conversions.

Adaptive Browse Experiences

Suggestions: Content or goods that are comparable to those the user has already seen or bought are suggested using dynamic recommendations.
Navigation: The Lucidworks Platform optimizes the navigation experience by utilizing machine learning algorithms and signal metadata, which includes categories, aspects, and dynamic content.
Landing Pages: Lucidworks dynamically creates or customizes landing pages according to user behavior and preferences using AI and machine learning algorithms.

Lucidworks: A Search Engine for Big Businesses

AI-Powered Scale and Search

AI for Exploration and Search
The Ability to Compose
Multiple Languages

Features and Deployment of Enterprise

Front-End Programs
Options for Deployment
Analysis
Integration and Data Security

The Most "Open" Search Platform in the Industry

Using open-source software, Lucidworks provides enterprise-grade technology that can grow horizontally to manage massive datasets and interface with a range of data sources.

Applications for Native, Relevance Tuning

Controlling the Search Process
Merchandiser Predictive
Optimizer of Experience
Adjustable Prices
Intelligent Controls
Never Null
Astute Responses
Intelligent Rank

Accolades by Lucidworks

An Executive: In the Gartner Magic Quadrant for Search and Product Discovery for 2024, Lucidworks was recognized as a leader.
ROI of 391%: Lucidworks 2023's Forrester Total Economic Impact: $13.9M net present value, less than six months of payback.
Trillions: Indexed for the largest businesses in the world.
Five Stars: Lucidworks is used by 50% of the leading US online merchants.

Examples of Cases

Barrel & Crate

Before Lucidworks ML started to help, it was difficult to connect a consumer with the proper product because there were thousands of SKUs and millions of visitors to the website each year.

Morgan Stanley

Morgan Stanley's Head of Analytics, Intelligence, and Data Technologies, Dipendra Malhotra, talks about search engine optimization.

Lenovo

Discover how Lenovo used Lucidworks' machine learning skills and unconventional tools to boost relevancy and personalize customers' search results.

Lucidworks Enterprises

Retail: Boost conversions, customize the shopping journey, and improve the buyer search and browse experience.
Financial Services: Provide agents, advisors, and staff with pertinent information based on their roles.
B2B Manufacturing: From product discovery to field agent support, assist customers throughout their entire lifecycle.
B2B Commerce and Distribution: Power peer-to-peer marketplaces and provide buyer-specific shopping experiences.
Healthcare: Enable a compliant, user-friendly search experience for your whole healthcare ecosystem.

ERP

ERP