Quality
Functional Process
What does it do for me?
This frames your world. Everything is part of a process that happens.
What's inside
This frames your world. Everything is part of a process that happens.
People
What does it do for me?
Who does what, the reporting lines, required skill sets, role and responsibilities.
What's inside
Organization and job definitions with process connections.
Service Delivery Model
What does it do for me?
What will get done and where. What and how the Identification of capabilities that are delivered.
What's inside
Shared service center, centers of excellence and outsourcing operating models to optimize service delivery.
Technology
What does it do for me?
The environments, applications and integrations that enable and automate process.
What's inside
Reference cloud architecture, pre-built integrations, pre-built conversions and thousands of test scripts.
Performance Insights
What does it do for me?
What will be reported and how. Defines the information requirements, KPI framework to optimize decision making.
What's inside
KPI’s, process performance indicators and enhanced reporting, beyond the vendor supplied reports to satisfy your organization.
Governance
What does it do for me?
How will it be overseen. Defines risks and controls for every process, plus segregation of duties, access rules and policies.
What's inside
Risk and internal controls for every process, plus segregation of duties reference and policy identification.