Sitecore Support & Consulting Services
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Sitecore is a world-class digital experience and content management platform that accelerates your ability to reach, and convert your customers by providing personalized interactions. Get exceptional Sitecore support and consulting services for seamless digital experiences, ensuring customer satisfaction through personalized interactions and efficient content management.
Make the most out of your Sitecore Platform
- Discovery Workshop
- Development & Deployment
- Upgradation & Migration
- Integration Services
- Infrastructure & Integration
- Support & Maintenance
Our Sitecore Support Services
Discovery Workshop
- Understand Nature of Business
- Review of Existing System and tools
- Identify the Gaps
- Collection of check points
- Discussion with Client
- Preparing Development strategy
- Providing Recommendation to client
Development & Deployment Service
- Content & Commerce Services
- Sitecore Experience Platform and Commerce Platform(B2B & B2C)
- Sitecore Business Optimization Strategy
- Sitecore Content Marketing Platform
- From Non CMS platform to Sitecore CMS platform
- From Non CMS Commence solution to CMS Commerce Solutions
- Sitecore Audit Service
- Sitecore Deployment Service
- Custom Sitecore Development
- Digital Marketing Services
- Digital Strategies(Marketing Automation, Reporting, Profiling and Email Campaign)
- Content Strategies (Multi-lingual, Multi-Regional & Personalization)
- Digital Assets Management
- Product Information Management
- Cloud Services
- Sitecore Managed Cloud
- Sitecore Content Hub
Upgradation & Migration
Our team has extensive experience in migrating websites to Sitecore CMS, and we can help you seamlessly migrate your website from any platform to Sitecore.
We provides various recommended solutions on upgradation and migration services to our clients after reviewing and proper analyzing the existing Environment, Platform and System which maintain consistency and stability.
Our team of experts can help you to migrate your content to Sitecore CMS, ensuring that all your valuable content is accurately and securely transferred. We understand that every client is unique, which is why we take a customized approach to every project. Our team will work closely with you to understand your business needs and goals, and then create a tailor-made solution that meets those needs.
We can help you to upgrade your existing Sitecore Commerce platform to the latest version, ensuring a seamless user experience for your customers and improved conversion rates.
As we understand the importance of content and customer data, we follow proper strategies(Back Up Plan, Roll Back Plan, Deployment Plan) before doing the upgradation and migration of existing Application for smooth transition of data from old environment to new environment.
- CMS Upgrade
- Commerce upgrade
- Hosting & Infrastructure upgrade
- Framework upgrade
- Repository upgrade
- Content Migration(Non CMS to CMS and CMS to CMS)
- Content
- Resources
- Digital Assets/Medias
- External API Upgrade
- Third Party Module
At NextBrick, we are committed to staying on top of the latest Sitecore trends and technologies, which is why we are the go-to Sitecore consulting firm for many clients. Our team has a deep understanding of the Sitecore platform, and we use that expertise to help our clients achieve success.
- Understand Nature of Business
- Review of Existing System and tools
- Identify the Gaps
- Collection of check points
- Discussion with Client
- Preparing Development strategy
- Providing Recommendation to client
Sitecore Stratergy
We work closely with our clients to understand their business objectives and develop a Sitecore strategy that is tailored to their unique needs. Our team of Sitecore experts can help you to optimize your Sitecore platform to drive business growth and achieve success.
Integration Services
- Customer Data Integration
- Cloud integration strategy(PIM/ERP/DAM)
- Compliant solutions(DPR, CCPA, ADA, 501c3, PCI)
- Payment Gateway
- Dynamic CRM/SAP integration
- Security Integration (SSO)
- Search Providers (Solr/Azure/Coveo/SiteSearch360/SearchBlox)
- CRM (Salesforce/HubSpot/SAP/Microsoft Dynamics) Integration
- Web Application Firewall (Cloudflare)
- SEO integration
- Marketing Automation (Marketo/Eloqua/Pardot)
Infrastructure & Integration
At NextBrick, our Sitecore certified professionals deliver robust and stable infrastructure to support growing organizations with digital solutions as well as industry-standard uptime.
We can help you to optimize your Sitecore hosting and infrastructure to improve website performance, scalability, and security.
The wide range of Infrastructure service includes:
- Sitecore Architecture/Installation with variety of scaling topologies
- Hosting Solution, patches, security ,networking and storage ,Access and rights management, and monitoring and reporting.
- On-Premise Solutions.
- Cloud Infrastructure Planning
- Sitecore DevOps
- Cloud Services(IAAS/PAAS) such as Azure Cloud.
- Seamless Auto deployment with CI/CD Integration.
- API Management.
- Release Management
- Disaster Recovery
Support & Maintenance
- Technical Support.
- Development Support
- Content Maintenance.
- Dev Ops support
- Sitecore Corporate Training Support for Beginners/Content Editors/Authors
- Document Support (User Guides/Functional/Design/Project Tracking).
- Post Production deployment support.
- Long Term Back Supports
- Sitecore platform bug fixes, Improvements and enhancements
- Proactive Sitecore security, patch and version updates
- Periodic health checks and Sitecore site assessment
- Sitecore security audit
- Site back up and disaster recovery
- SSL monitoring and renewal
UI / UX Service Offering
- Design research into your peers and competition
- Mood boards to define your design language
- Wireframes and prototypes to understand the flow and interactivity
- Layout designs for reviewing full pages and experiences
- Component system for building content
- Finalize the Framework
- Backend Ready
- Layout Build on web
- CMS Intregation
Research & Strategy
- Generative User Research
- Usability Testing
- Expert Reviews & Heuristic Analysis
- Emerging trends & Behavior
- Ethnographic Research
User Experience Design
- User Journey
- UX Strategy
- Wireframes
- UI/UX Design
- Experience Testing
Logo & Identity
- Branding
- Ethnographic Research for Product
- Strategic & Aesthetic
- Logo Design
- Brand First Identity
Packaging
- Focus on Brand
- Understandable for user
- Visibility
- Attractive
- Clean and Simple
Design
- Product & Digital Innovation
- UX UI Design
- Design Audit
- Digital Branding
- Prototyping
Build
- Front end development
- Web Application
- Emailer/EDM
- Custom Application SAAS
- Implementation
~ Our Clients ~
Mongo DB to SQL DB Data Migration & Code Upgrade
- Schema of all collections for currently in Mongo DB will be created in SQL db using NB code
- Removing all mongo references from code repository (NuGet packages, Config changes).
- Adding SQL Entity framework packages to the relevant projects in the Solution.
- All the Mongo repository code will be replaced by SQL repository using entity framework.
NextBrick your trusted partner for Sitecore support and consulting services. When it comes to maximizing your Sitecore investment, we’ve got you covered. With our expert team of Sitecore consultants, you can rest assured that your digital platform is in safe hands. From initial setup to ongoing maintenance and optimization, our Sitecore support services ensure your website runs seamlessly, providing an exceptional user experience.
NextBrick’s Sitecore support and consulting services are designed to elevate your online presence. Our team will work closely with you to develop a tailored strategy that aligns with your business goals. Whether it’s implementing personalization, enhancing content management, or integrating e-commerce solutions, we’ll help you achieve success.
Partner with NextBrick today for comprehensive Sitecore support and consulting. Focus on your core business while we take care of your digital needs. Let’s unlock your website’s full potential together. Contact us now to get started.
Site Core Case Studies
- This Case Study will provide the details information about different upgrade approaches of Sitecore versions from Lower (Ex. Sitecore 8.2)
to Higher (Sitecore 9.3 or 10 )and also describes high-level overview of the Planning ,Pre-requisites, Upgrade Process and Challenges involved. - The Target Audience are Product Owner, Project Managers, Architectures, Developers, Content Administrator, Content Authors
and Content Editors to understand Planning ,Challenges and Capabilities before Step Into Sitecore Version Upgrade.
PURPOSE OF CASE STUDY Purpose Of Case Study
- To understand Check Lists before upgrading to higher version.
- To understand different upgrade approaches of Sitecore CMS and its supportive modules based on existing CMS platform.
- To understand Processes and Challenges involve during upgrade.
- To understand the Tools and Packages required.
- To understand various Actionable Items required during migration process such as Content Migration, Source Code Update, Framework Update ,Deployment Processes(Content and Code Freeze, Domain Update, DNS Binding) and Post Deployment Processes(Back up Plan
and Roll Back Plan).
High-Level Pictorial Represent of Sitecore Version Upgrade
- Below is the high level diagrammatic flow to understand upgrade process
Upgrade Process
- There are several activities involved such as review, analysis, planning, risk factors, backup’s development and deployment on or before upgrading the Sitecore versions.
- Review of Existing CMS and Application Solution
- We will perform a review on existing CMS and Application for future analysis and to follow best practices to execute upgrade process.
- So that, we can understand the information architecture and various third party custom modules, external APIs, Sitecore customization (Commands, pipelines, events, scheduled jobs etc.), patch config files, Search providers, marketing features, Sitecore hot fixes and CRMs integrated in the current system.
- It will help us to make sure everything is included and not missing anything in upgrade process which may lead to break the website content and solution in upgraded Version of Sitecore CMS.
Approaches For Sitecore Version Upgrade
- Clean Installation Approach.
- Express Migration Tool
- Clean Installation Approach:
- This approach starts with a clean installation of the latest Sitecore version
- We will create Sitecore packages of Templates, Contents, Media Library, Users, Roles, Layouts and Renderings, system and any custom Items from existing Production database and will be installed into upgraded Version Sitecore CMS
- Express Migration Tool
- The Sitecore Express Migration Tool is designed to help you migrate directly from older versions of Sitecore to the target version of Sitecore Experience Platform.
- It is similar to the first approach where we need to set up a clean target version instance and the content will be migrated through the express migration tool instead of Sitecore packages
- Clean Installation Approach:
List Of Sitecore Packages For Content Migration
- Data Templates: It will contain all the base templates and data templates of Sitecore information architecture.
- System: It will contain all the items that are created for workflow/Scheduler/marketing automation (If any).
- Media: It will contain various media items that are used in web pages such as Files/Images/Videos.
- Presentation: it will contain all the layout and renderings used for presentation details of individual component.
- Content: It will contain the items of content node which includes page items/Data Sources and Settings specific to web site.
- Security Package: We will be taking package of all roles/domains/users from old instance to new instance of Sitecore
- Custom Package: It will contain the Sitecore customized items if any from Master and Core Databases
Framework And Source Code Update :
- We will review the current source code and update its framework and obsolete code as per Target Version of Sitecore and maintain a separate source code repository for deployment.
- We will be set up deployment plan based on client requirement or existing system after review of current deployment process.
- If, it goes with Automation of CI/CD then we will be configuring the DevOps using Auto CI/CD tools such as Jenkin/Team City or Azure DevOps.
XDB Data Migration Tool [Optional Based On Existing System]
- xDB Data Migration Tool comes pre-configured with support for the standard data that is collected by Sitecore 8.x.
- Standard mappings
- Contacts
- Interactions
- Device profiles
- Reference data
- Standard mappings
- It is not aware of any custom data you may have added. In order to support custom data, We must configure the tool to handle it.
- Adding custom data
- Entity facets
- Contact identifiers
- Events on interactions
- Adding custom data
- Note: This is required if you need to keep the existing MongoDB/SQL DB data. The amount of time it takes to run really depends on how much data you have in xDB it could take hours or even days to run.
Readiness Assessment Checklist
We should be ready with below check points before stepping into upgrade process.
- No Of Environments (Dev , UAT and Prod) in New System.
- Software Requirements.
- Hardware Requirements.
- Search Providers.
- Supportive Version of Third Party Integration or External Providers.
- Supportive Modules in upgraded version of Sitecore.
- Security Hardening.
- Deployment Plan.
- DNS Switching Plan.
- Roll Back Plan.
- Go-Live
~ Testimonials ~
Here’s what our customers have said.
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